Privacy Policy

Last Updated: [21.09.2025]

Simson Digital Support (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and business details when you contact us, request a quote, or sign up for our services.
Project Information: Details you provide regarding your website development or support requirements.
Technical Information: IP address, browser type, and usage data through cookies or analytics tools when you visit our website.

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our website development and support services.
Respond to your inquiries and communicate with you about projects.
Send administrative updates such as invoices, service notices, or important information.
Improve our website, user experience, and service offerings.
Comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. We may share information only in the following cases:

Service Providers: With trusted third parties who assist us in operating our business (e.g., hosting, payment processing, or analytics).
Legal Compliance: If required by law, regulation, or legal process.
Business Transfers: In the event of a business restructuring, merger, or sale.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Request deletion of your data.
Object to certain types of processing.
Withdraw consent (where applicable).

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve services. You can adjust your browser settings to refuse cookies if you prefer.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.

9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Simson Digital Support
Email: edsimson515@gmail.com
Phone: 07807 346418
Website: www.simsondigitalsupport.com